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Pandora is betting on AI agents to scale service and emotional selling during the peak holiday season
Media
Marketing
Media Buying
Future of TV
Special Projects
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Ilyse Liffreing
Ilyse Liffreing
Marketing on Platforms
Chick-fil-A is seeing conversions increase after changing its in-app payment design
Marketing
Why selling higher-end brands gives Walmart a fighting chance against Amazon
Marketing on Platforms
From biometrics to AI: How Lufthansa is using tech to ease the pain of flying
Marketing
Godiva expands its e-commerce push beyond Amazon and department stores
Brands in Culture
Coke and Adobe crowdsource design ideas for the 2020 Olympics
The Confessions
Confessions of an Amazon Spark influencer: ‘There’s really no return on investment’
Marketing on Platforms
How Allbirds uses Instagram as a focus group
Marketing on Platforms
Hyatt CMO: Automation has a dark side
Future of TV
Carnival gets deeper into digital entertainment with new streaming channel
Experimental Channels
How brands are using Apple’s new AR capabilities
Agency Culture
This agency created a voice assistant inspired by a Swedish grandmother
Marketing on Platforms
‘A whole new world’: Coke has a sponsorship deal with a virtual soccer star in ‘FIFA 18’
Marketing on Platforms
Hilton gets 20 percent of bookings through its mobile app
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