How Hearst uses Alexa for Elle and Good Housekeeping
Thanks to voice-activated assistants like the Amazon Alexa and Google Home, audio is having a moment with publishers. At Hearst, that means about a dozen Hearst employees have been placed in a group devoted to bringing the publisher’s content to souped-up speakers like Amazon Echo and Google Home.
So far, Hearst has developed just two voice skills — for Elle and Good Housekeeping — with another voice product in its final testing phase that should debut in the next month or two, said Chris Papaleo, executive director of emerging technology at Hearst. The Elle Skill reads horoscopes to users and the Good Housekeeping Skill gives users instructions on how to remove stains. Papaelo expects upcoming products will have a sponsor, but he declined to name who might be involved.
A Hearst spokesperson said that 84 percent of its Echo users use a Hearst skill at least once a month, and only about 3 percent of its users cancel their Hearst skill. The spokesperson added that, on average, users spend about 3 minutes per session on its Elle horoscope skill and users generally request multiple horoscopes each session, so it is likely the product is being used in a group setting. Hearst did not state how many people are using the Skills overall.
Papaelo said that more products are in the works and the company is looking to expand into business-to-business skills, but he declined to provide release dates or details.
“We are not going to all of the different Hearst brands and forcing them all to push their text into a voice format,” he said. “It is more of an approach to develop truly voice-first experiences. That means working with the platforms to identify what are the features of the platform and matching that up with the creative and editorial.”
How Verizon’s self-imposed data privacy limits contributed to the demise of its media ambitions
Digital ad industry execs say regulatory pressures and internal restrictions on data sharing contributed to Verizon's decision to unload its media and ad tech properties.
‘My intuition was to hide my experience to protect my image’: Rise of miscarriage leave prompts debate around pregnancy discrimination
Women want to see the back of stigma around being open and honest in the workplace about the physical and psychological trauma caused by miscarriages.
Media Briefing: How media leaders are trying to combat burnout beyond the newsroom
Media leaders are trying to combat burnout as it spreads through their companies — from the newsroom to the business team. Journalism students are feeling it too.
SponsoredHow The Company Store is reimagining customer experiences for pandemic-era growth
Throughout the pandemic, some retail categories have been inherently successful. Home furnishings and décor are among them; with consumers spending so much more time at home, updates and renovations flourished. Criteo data from the first half of 2020 showed sales for items like outdoor furniture sets up 434% year over year, with other home items […]
‘This isn’t the year to take baby steps’: PHD U.S. CEO Catherine Sullivan discusses media spending heading into 2H 2021
Sullivan is focused on agency transformation, video's shifts and wants multicultural planning and buying to go mainstream.
‘Pet anxiety is real’: More employers willing to allow pandemic-pets when staff return to the office
Pet adoption became a go-to coping mechanism during the pandemic. Now more employers are allowing staff to bring their pets to work once offices return, in recognition of their benefit to mental health and to stave off separation anxiety.