Digiday Research: 70 percent of publishers say they personalize content
A survey of 200 publishers by Digiday this month found that most (70 percent) personalize the content they deliver to visitors. Once frowned upon by editors and consumers alike, the practice is becoming mainstream or publishers are now more willing to talk about it.
However, readers might not always be aware they are served different content than the person sitting next to them. Eight-four percent of publishers that do personalize content said they conduct passive personalization rather than active personalization. Passive personalization utilizes information like readers’ location or browsing history to tailor to the content they see, whereas readers self-select the content they wish to see more or less of in active personalization.
Over time, personalization is likely to become more popular among publishers. Half of publishers that do not currently personalize content said they are developing plans to do so
Costs, both technical and monetary, are holding publishers back from achieving personalization. Sixty-eight percent of companies that do not personalize content said they lack the technical expertise required and 58 percent were short of funding for such projects.
Fewer respondents choose not to tailor content for readers due to ethical qualms or potential sources of backlash according to the Digiday survey. Only a quarter of respondents not personalizing content said it ran counter to their editorial missions and just 14 percent were worried about potential pushback from editors.
.
“Overall, I’ve seen publishers worry about not sounding caught-up if they’re not doing some form of personalization,” said one anonymous publisher executive. “They think they’re being left behind.”
Part of why personalization has become so widespread among publishers is that it has become a catchall for a number of projects. Tailored content has evolved beyond algorithms customizing homepages and now includes everything from popular-articles widgets to newsletters constructed based on reader interests.
“We don’t hear about personalization from readers,” said Jason Jedlinski, svp of consumer products at Gannett. He pointed out to social platforms like Facebook and Twitter for changing readers expectations around personalization.
-
‘Taking a bite’: Major political and news headlines are sucking up all the oxygen on Facebook
A confluence of national headlines and surging political ad spending appears to be eating into the Facebook referral traffic of several publishers.
-
Food52 jumps further on the streaming bandwagon with its new OTT app
First building up its long form video content on Xumo and YouTube, the food publisher is planning to display similar content on the OTT app, but will play to a new kind of audience consumption habit: binging.
-
‘All taking a chance on each other’: Jasper Wang on Defector Media’s collective ownership structure
A group of 18 former Deadspin employees have launched Defector Media with a much more collective ownership structure.
-
SponsoredIn the race to shore up revenue, publishers are overlooking deal terms
Many publishers are struggling to keep their business models afloat with cookies dying and brands tightening their ad spend in an age of pandemic and recession. To contend with unprecedented challenges, publishers have taken to implementing a wide variety of new tactics. Some are turning to alternate revenue streams, such as subscriptions and affiliate marketing. […]
-
Member ExclusiveBack in the fold: For many advertisers, just a commitment from Facebook to change is enough to return
Facebook has made several commitments to change the way it handles hate speech on its platform — but we've yet to see many of them in action.
-
Deep Dive: How media buying execs are adapting to the challenges and changes of 2020 and beyond
The coronavirus crisis has brands and the media they rely on scrambling to adapt to sweeping shifts in consumer behavior and attitudes.
