Indie agency Left Off Madison takes a right turn into live shopping

“The keywords here are ‘single source,’ and ‘advertising’,” said Douglas. “We’re not a company that does music videos, or documentaries or all this other stuff. We just do advertising, and we’re going to cover the gamut of all the core critical advertising components.”

Douglas noted that the aim is geared toward being operational and cost efficient, as well as embodying consistency and continuity across a client’s ad tactics. “It’s more than just that we’re using the right colors and the right fonts,” he added. “There’s a small team of people that are making sure that… all of it looks like it’s borne from the same brand.”

That said, a speciality will be in live shopping, added Litvinov, and the media agency is already working with a client it declined to name on a live shopping experience. He said the approach is a website-based experience he described as “QVC on crack,” and a social-driven experience (think TikTok, perhaps).

“They each have their pros and cons,” said Litvinov. “This first one we’ve proposed to the client is a live shopping on their website because they are a pretty new online e-commerce business.” Litvinov said the goals for the client hit three levels: increase sales, decrease returns and generate content.

According to a senior marketing manager at that current LOM client, who also declined to speak for attribution, the shopping experiment is a small new line item that the client plans to test across multiple product groups. If it succeeds, the plan is to expand spend on it in 2025. 

“Few are doing it well because the content isn’t engaging, and the quality of the products offered just isn’t there,” said the manager. “We think there’s a better way forward and are interested in exploring what’s possible. These are the guys to do it. We’ve been impressed with their ability to understand our target audiences, and in some cases, unlock new consumer groups that we hadn’t previously targeted.”

Independent media analyst Brian Wieser, who publishes the Madison and Wall newsletter, a week ago revised his expectations for modest growth among independents for Q1 2024 up to 2% from 0.7% he had predicted in Q4 ’23.