Save 50% on a 3-month Digiday+ membership. Ends Dec 12.
When it comes to real-time marketing, it sometimes pays to get into someone’s pants.
Paull Young, the director of digital media at charity: water, was on his way to a Friday morning meeting last week, pedaling along on a Citi Bike when disaster struck:
Thankfully, Young was unharmed, if a bit inconvenienced.
Seeing Young’s distress call over Twitter, Citi Bike sprang into action with an assist from JCrew — and even included a cute hashtag.
Young emerged from his meeting for a delightful surprise (albeit a bit late to save face for his appointment):
Happy to continue using Citi Bike as his method of transportation, Young took a trip to pick up some new slacks with his gift card.
If only Citi Bike were as quick to help us out when we can find a cycle — or, for that matter, a free dock to park it in.
More in Marketing
‘A trader won’t need to leave our platform’: PMG builds its own CTV buying platform
The platform, called Alli Buyer Cloud, sits inside PMG’s broader operating system Alli. It’s currently in alpha testing with three clients.
Why 2026 could be Snap’s biggest year yet – according to one exec
Snap’s senior director of product marketing, Abby Laursen talked to Digiday about its campaign automation plans for 2026.
‘We just did the math’: The new baseline for ad tech transparency
Ad execs said the industry is shifting toward a renewed transparency push driven as much by day-to-day operational pressure as by principle.