Save 50% on a 3-month Digiday+ membership. Ends Dec 5.
Digiday Research: Employees at indie agencies are happier than their holding company peers
This research is based on unique data collected from our proprietary audience of publisher, agency, brand and tech insiders. It’s available to Digiday+ members. More from the series →
Ask any agency employee how satisfied they are at work, and a litany of complaints is bound to come your way. There are plenty of reasons to grumble: The ad agency world tends to pay little (especially at junior levels), have very long hours and often feels unstable.
According to a new Digiday poll, just under half — 49% — of agency staffers say they’re happy at work. About 15% claim to be “extremely” happy, while 35% say they’re happy. About 17% said they’re unhappy. The rest were neutral.
That is less than the 54% of Americans who said they were “satisfied” with their jobs in an August 2019 Conference Board report.
The same poll last year found that 63% of agency professionals said they were happy.
Here’s where things get interesting: Those who said they worked at holding company-owned agencies were less likely to say they were happy than those at independent agencies. About 33% of them claimed to be happy, while a whopping 57% of those who worked at independent agencies said they were.
More in Marketing
Visa extends its reach into the creator economy’s liquidity crunch
The financial firm is working with creator financial platform Lumanu.
Why Carter’s new CMO wants more emotional, relatable marketing across channels
Carter’s CMO Sarah Crockett joined the company in the summer of 2025 with a goal of doing more realistic, relevant storytelling around childhood and parenting. In an interview with Modern Retail, she shared more about her approach.
U.K. retailer Tesco wants advertisers to see it as equal to any traditional media partner
Tesco’s client development director, Nick Ashley, talked to Digiday about its latest Upfront, the importance of shopper data, as well as how much its ad business impacts profit margins.