Jessica Schiffer

jschiffer@digiday.com

Glossy

How Glossier’s gTeam is changing the definition of customer service

by Jessica Schiffer
Glossy

Beauty brands are remaking the peer-to-peer sales model for a digital age

by Jessica Schiffer
Glossy

Why beauty brand pop-ups are primarily event spaces, not stores

by Jessica Schiffer
Glossy

Why beauty brands keep investing in chatbots, despite growing pains

by Jessica Schiffer
Glossy

Amazon’s beauty strategy is as elusive as ever

by Jessica Schiffer
Glossy

Inside Estee Lauder’s Black Friday weekend war room

by Jessica Schiffer
Glossy

A complete breakdown of the Covergirl relaunch

by Jessica Schiffer
Glossy

Access over money: How Sephora is quietly supporting female entrepreneurs

by Jessica Schiffer
Glossy

As brands run from the association, a streetwear backlash has begun

by Jessica Schiffer
Glossy

Why Maybelline is winning at social media

by Jessica Schiffer
Glossy

Hourglass Cosmetics pledges to become an all-vegan makeup brand

by Jessica Schiffer
Glossy

How luxury brands are co-opting the streetwear market

by Jessica Schiffer
Member Exclusive

Office Hours with Stella Bugbee, president and editor-in-chief of The Cut

by Jessica Schiffer

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