The 3 stages of customer prospecting

Sometimes, the usual methods of playing off of consumers’ behavioral signals (e.g., retargeting) or using demographic targeting aren’t enough to find and acquire new customers. While these hit prospects who are waiting at the top and bottom of the sales funnel, they might miss out on unconventional targets hiding out in-between.

At last month’s Digiday Brand Summit, TruSignal discussed its method of demand creation for locating high-value prospects. By combining offline data and predictive analytics, you’re able to pick up customers that you were missing with your old methods. TruSignal broke the process into three stages: audience creation (finding an ideal customer and determining good fits among prospects), digital campaigns (including programmatic and RTB methods) and measurement of results. When used on behalf of an insurance provider (that was previously targeting on demographics), micro-patterns in the data collected actually pointed to different characteristics to look for: those who felt an affinity toward bodies of water and camping.

The result: The client saw a 16 percent lift in new sales activity, and the new accounts had a 34 percent higher average value.

See full video of the talk below:

DBS Tech Talk with TruSignal from Digiday on Vimeo.

More from Digiday

The upfront market is nearly done, as sports acts as both negotiation driver and obstacle

All that’s left for buyers to do is to finalize packages with any traditional media firms that don’t have some digital or streaming element.

Future of TV Briefing: The streaming ad industry finally has levers to pull on quality

This week’s Future of TV Briefing looks at how the IAB’s Redefining Media Types Standard could address the streaming ad market’s call for quality controls.

Albertsons’ new ‘micro sitcom’ is a big deal for retail media

Albertsons Media Collective has launched its first episodic, scripted branded-entertainment campaign in partnership with Procter & Gamble.