Digiday research: When it comes to consumer data, email reigns supreme

Fashion and luxury brands discuss how they use data to better understand consumers.

Digiday Research: Brands are trying to take back control

Last month, we gathered some of the biggest marketers in the country in Charleston, South Carolina, for the Digiday Brand Summit. They discussed some of the biggest topics in the industry right now, including brand safety and content production .

UK publisher on Facebook: ‘They hire nice people to placate us’

“They’re our competitors. They’re an existential threat.”

Facebook Instant Articles: ‘The effort-to-revenue ratio wasn’t there’

“I’m most surprised they haven’t fixed it already.”

Digiday research: Publishers push back on Facebook’s dominance

Top publishing executives are focusing on strengthening direct connections with their audience.

Amid media stumbles, Facebook shows it’s human after all

Facebook has been on the defensive over livestreaming a murder and what appears to be a dud of a product with Instant Articles.

The lessons of United’s brand meltdown

For all the talk by publishers of focus, the United meltdown shows that when presented the opportunity, they’ll gladly embed a bunch of outrage tweets.

Can you hear me now?: Voice picks up steam as bot hype fades

Voice will have more effect on media -- both positive and negative -- than any of the other whizbang technologies that have grabbed so many headlines the previous two years.