ESPN’s Carol Kruse on Why Brands Shouldn’t Buy Fans

At Digiday Social last Thursday, Digiday’s Mike Shields sat down for a keynote conversation with Carol Kruse, the svp of marketing at ESPN. Kruse, a former Coke marketing executive, discussed the differences between using social media to market a big brand versus a media property, the importance of real engagement with customers and fans as opposed to buying them, and her views on Google+, social TV and more. Watch now.

Watch live streaming video from digiday at livestream.com

 

More in Media

Media Briefing: Publishers are turning GEO from an experiment into a business

Publishers are turning GEO into a new revenue stream as clients increasingly look to boost their brands’ visibility in AI-generated answers.

The creator economy’s stance on AI is shifting — again

Creators are integrating AI tools into their workflows, but at what point does it overtake the creative process and result in sameness?

How Shira Lazar grew social account ‘What’s Trending’ to seven figures in revenue

Shira Lazar saw that creator-led media brands were the future 15 years ago, and now the entire industry has caught on.