ESPN’s Carol Kruse on Why Brands Shouldn’t Buy Fans

At Digiday Social last Thursday, Digiday’s Mike Shields sat down for a keynote conversation with Carol Kruse, the svp of marketing at ESPN. Kruse, a former Coke marketing executive, discussed the differences between using social media to market a big brand versus a media property, the importance of real engagement with customers and fans as opposed to buying them, and her views on Google+, social TV and more. Watch now.

Watch live streaming video from digiday at livestream.com

 

https://digiday.com/?p=2457

More in Media

OpenAI, The New York Times debate copyright infringement of AI tech companies in first trial arguments

The copyright infringement trial between The New York Times and OpenAI kicked off in a federal court hearing on Tuesday. Here’s what both parties argued.

Financial Times, MiQ and Uber Advertising are 2024 Digiday Awards Europe finalists

This year, the companies driving innovation in Europe focused on omnichannel strategies, including leaning on first-party data and AI-driven insights to improve targeting and audience engagement. The Digiday Awards Europe finalists also share a common theme of elevating user experiences to deliver more impactful technology and campaigns. For instance, the Financial Times is a nominee […]

Digiday+ Research: More than half of publishers reported revenue increases in 2024

Publishers said revenues were up last year and media companies had a successful 2024 — but that success didn’t extend to the media industry as a whole.