E-wallets, unmanned stores and more: How retailers are innovating in Asia
This article appears in the latest issue of Digiday magazine, a quarterly publication that is part of Digiday+. Members of Digiday+ get access to exclusive content, original research and member events throughout the year. Learn more here.
Retail has been falling in the U.S. But across the Pacific Ocean, there are many retail innovations in Asia, ranging from product display to payments to logistics. Here’s how the store of the future is being rethought in China, South Korea, Japan and India.
China’s unmanned stores: Staffless stores like EasyGo and BingoBox are an emerging phenomenon in China.
Super-fast food delivery services: Platforms like Meituan and Baidu Waimai can usually deliver food to consumers in around 10 minutes and allow them to track their delivery on mobile. Seamless and Grubhub would be considered “too slow” by Chinese standards.
Mobile bike-sharing: Two startups, Mobike and Ofo, offer station-free bike sharing services in cities like Beijing and Shanghai.
Facial recognition payment: Alibaba-owned fintech company Ant Financial tested a facial recognition payment service called “smile to pay” with KFC in China this September.
South Korea’s 3-D shopping assistants: Physical stores like iClothing use three-dimensional scanners to scan shoppers’ bodies and create a 3-D avatar of them. Then, visitors can go to the physical store and virtually try on clothes with the avatar, skipping the fitting room.
Japan’s smart vending machines: These machines take a picture of shoppers and recommend drink choices to them based on their gender and age. Then, customers make their choice using a digital screen.
India’s e-wallets: India has more diverse mobile payments than China, where Alipay and WeChat Pay dominate. Paytm, Oxigen, MobiKwik and PayUmoney are among the major mobile payment services in India.
Google Pixel creates ad campaign to highlight the 50th anniversary of hip-hop
Google Pixel is highlighting the birth of hip-hop with a new, multi-touchpoint ad campaign.
Marketing Briefing: U.S. marketers prepare contingency plans amid potential TikTok ban
The likelihood of a ban is still up in the air, marketers and agency execs say, which is why some are simply taking a wait and see approach while others are preparing contingency plans.
In graphic detail: Gamers are warming up to in-game ads
Comscore questioned gamers about their attitudes toward advertisements in games for its State of Gaming report. Digiday got a sneak peek.
SponsoredBrands are optimizing video production to drive user acquisition
Sponsored by QuickFrame by MNTN With brands increasingly investing in video ads on social media, marketers are enhancing their video production capabilities to unlock growth on Facebook and Instagram. Especially urgent in an uncertain economic climate, brands must minimize production costs while creating a high enough volume of social media videos to identify the creative […]
WTF is a data clean room?
Platforms use data clean rooms in order to share aggregated audience data versus user-level data.
Meta, Snapchat, Twitter layoffs spell trouble for agency relationships
The speed and scale of platform layoffs only compound the problem of marketers feeling neglected by the social media giants.