Register by Jan 13 to save on passes and connect with marketers from Uber, Bose and more
Digiday is running a series of video interviews with agency leaders on how to build the modern agency. The series is made possible through the sponsorship of Videology, a video advertising platform.
Aaron Shapiro, the CEO of digital agency Huge, believes that brands have to start think of their audience in the many ways people touch them in digital channels. Huge, a 480-person agency in Brooklyn, bets on user experience over communications as the bedrock of its approach.
“So much of a brand today is how you interact with it online,” he said.
In Shapiro’s view, traditional agencies will struggle to attract the kind of tech talent that digital agencies do. This is as a result of the cultures in traditional agencies, which, Shapiro believes, are inhospitable to talented tech-minded people.
“Our office in Brooklyn looks very much like a Silicon Valley startup and embraces an innovation ethos,” Shapiro said. “It’s very different from being in one of these giant glass towers in Midtown with a cube farm where the television creative is still king.
Watch the full interview below. See previous installments in this series with Videology CEO Scott Ferber and Publicis Modem CEO Jean-Philippe Maheu. Next week we will speak with AKQA chief creative officer Rei Inamoto.
More in Marketing
Inside the brand and agency scramble for first-party data in the AI era
Brands are moving faster to own first-party data as AI and privacy changes alter the digital advertising landscape.
Walmart Connect takes a play out of the Amazon playbook to make agentic AI the next battleground in retail media
The next retail media war is between Walmart Connect’s Sparky and Amazon’s Rufus, driven by agentic AI and first-party data.
What does media spend look like for 2026? It could be worse — and it might be
Forecasts for 2026 media spend range from 6.6% on the lower end to over 10% but the primary beneficiaries will be commerce, social and search.