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Pandora is betting on AI agents to scale service and emotional selling during the peak holiday season
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Tony Case

Tony Case

Tony Case

  • Illustration of Tarot card with cups and a heart.
    Future of Work

    Love in the time of Slack: Welcome to the new era of office romance

  • Future of Work

    Trump’s war on remote work clashes with RTO rebellion as some WFH roles spike

  • Future of Work

    Industry clutches pearls after WPP returns to office four days a week

  • Brands in Culture

    DEI in the balance: What Walmart’s rollback could signal for corporate America

  • Future of Work

    Workplace policies poised for seismic shakeup post-election

  • Future of Work

    How AI is transforming HR’s ‘dead data’ problem

  • Future of Work

    AI revolution creates demand for hot new job: AI librarian

  • Future of Work

    HR and marketing are more connected than they used to be

  • Future of Work

    Gen Z, millennials are ‘weak link’ as AI fuels new cyberattack workplace threats

  • Future of Work

    Feeling betrayed after layoffs spree, more workers flock to freelance

  • Future of Work

    Why the future of work is not AI tech: It’s human identity

  • The Commerce Media Era

    Despite agencies’ investments in data tech, advertiser expectations still fall short

  • The Commerce Media Era

    Agency relationships with Amazon evolve as they adapt to retail media opportunities

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