Are Agencies Falling Behind?

It’s often heard in the industry that agencies are in danger of being left behind. The typical case has three core, interlinked parts: 1. agencies aren’t that innovative; 2. the lack of innovation inhibits them from attracting the right talent; and 3. clients have ceased to look at agencies as critical partners.

That was the bill of particulars I put to Digitas CEO Colin Kinsella and Havas Digital Co-CEO Anthony Rhind in a session titled “Evolve or Die” at the Monaco Media Forum. Kinsella and Rhind gave full-throated denials (for the most part) of the three factors afflicting agencies. In fact, both made the case that things couldn’t be better in the agency business.

“Advertising is growing, agencies are growing,” Kinsella said. “It’s getting more complex out there, and clients have to go to an agent to help them master that complexity. It’s never been better to be an agency.”

Rhind believes measurability is helping agencies prove their worth. “It’s a very exciting time to be an agency,” he said.

See the full session for the case they make.

More in Marketing

In Graphic Detail: Why YouTube is a genuine threat to Netflix

Digiday has charted exactly how YouTube is a real threat to Netflix, due to its dominance of watch time, user base and its ability to totally reshape viewing behaviors.

At Ebiquity, a new role signals marketing’s shift from metrics to meaning

Marketing has no shortage of data. Ebiquity is betting on judgement.

Lowe’s wants to do more with AI shopping in 2026

Mylow, a shopping assistant powered by ChatGPT that launched in March, is already driving double the conversion rate for online shoppers.