LAST CHANCE:

Nine passes left to attend the Digiday Publishing Summit

SECURE YOUR SEAT

Facebook post forces Topshop to drop ‘ridiculously shaped’ mannequin

Score another win for the body-positivity brigade.

Topshop is bowing to pressure from a Facebook post to stop using “ridiculously shaped” mannequins promoting unhealthy beauty standards throughout its stores.

In a 500-word message posted last week, shopper Laura Berry wrote that “stopped in [her] tracks” by a “ridiculously tiny mannequin” that appears to be a size 0, judging by the photo attached to the message. “We come in all shapes and sizes. There is absolutely nothing wrong with being the size you naturally are,” she writes.

The post racked up 3,700 likes and 478 shares. Of the roughly 400 comments post, some supported Berry. One woman wrote the mannequins make her feel like she “shouldn’t be in the shop because I’m too big.” Others, however, took the opposite view slamming Berry for “skinny bashing” because it’s “just as bad as calling someone fat.”

mannequin
The mannequin in question. Does look skinny.

The outrage was enough for Topshop to respond to Berry, telling her that the type of mannequin is based on the standard UK size 10 (U.S. size 6) and is delivered in that awkward standing position so its store associates can easily dress them.

Topshop said it won’t be ordering that style of mannequin anymore. “The views of our customers are extremely valuable and we apologise if we have not lived up to the levels of service that we aim to deliver,” it said.

The chain isn’t the only facing back-lash from body-positivity proponents. Victoria’s Secret was recently criticized for its “perfect body” campaign that featured pictures of svelte women, as has Calvin Klein’s usage of a plus-sized model that many believe wasn’t. Yesterday, Dutch-based stroller maker Bugaboo was also the target of angry Facebook commenters over a model running in a park while wearing a bikini.

Previously, Topshop has been a top target from angry shoppers on social media about its mannequins. A shopper took them to task last October for a photo that spread through the Internet of her normal-sized legs compared to a pencil-thin mannequin legs.

The store issued a similar-worded statement, but didn’t say it would pull them from stores, like it did this time.

More in Marketing

‘Consumers are dying to get out of their houses’: How Cinemark’s CMO is getting people back to the movies

A look at how consumer demand looks in the movie industry and what other retailers can learn from Cinemark’s loyalty and membership programs.

Platform and agency execs recommended must-reads to unwind during busy periods

Senior execs from the likes of TikTok, Snap, OMD USA, Publicis London and more let us in on their favorite page-turners to unwind.

In Graphic Detail: AI adoption increases, but U.S. consumers are still wary

Digiday has charted the rise of generative AI, big tech’s investment into AI as well as agencies’ top use cases and consumer sentiment.