Join us Dec. 1-3 in Nashville for the Digiday Programmatic Marketing Summit
The nature of consumer rewards programs has transformed, accelerated by the events of 2020 — a year of sweeping change. Consumers shifted to digital, their preferences moved to digital wallets and they asked for new and surprising ways to use the rewards they receive.
In these new interviews, consumer rewards experts talk about the evolving relationships between businesses and consumers in 2021 and beyond.
More from Digiday
Amazon’s shopping agent now takes orders by text, with Sponsored Product ads in the replies
Amazon’s shopping agent now takes orders by text message and the thread where those orders get placed will carry ads.
Creators see promise in Instagram’s long-form push, but question whether exposure is enough
Instagram wants to pull long-form creators away from YouTube, but is it offering enough? Experts weigh in on the platform’s pivot.
By the numbers: Ad tech’s widening divide, as AppLovin surges and rivals struggle in Q3
Ad tech’s winners and losers emerge as CTV growth masks open-web struggles.