Only a few spots left to join us for the Digiday Publishing Summit

Join us Sept. 14-16 in Miami to connect with top publishing leaders

SECURE YOUR SEAT

Video: The future of consumer rewards and incentives

digiday blackhawk network

The nature of consumer rewards programs has transformed, accelerated by the events of 2020 — a year of sweeping change. Consumers shifted to digital, their preferences moved to digital wallets and they asked for new and surprising ways to use the rewards they receive.

In these new interviews, consumer rewards experts talk about the evolving relationships between businesses and consumers in 2021 and beyond. 

More from Digiday

Media agencies build audit tools to prevent AI agents from overcharging

Agencies experimenting with agentic buying methods have run into a new problem – estimating the true cost of their agentic systems.

Marketers say usage rights are driving up the price to work with creators

Creator pricing’s biggest hurdle are usage rights, which can create confusion and frustration on every side of the negotiation table.