
Over the summer, AOL CEO Tim Armstrong bounced his sales chief Jeff Levick, who is now at Spotify, and replaced him with a former Advertising.com executive Ned Brody, who was named AOL’s new chief revenue officer. At that time, a sales executive named Jim Norton was promoted to svp. Now, just five months later, as AOL’s ad sales show some signs of life, Norton is now AOL’s new head of sales.
Good for Norton, of course. But the move begs the question: What changed in the last five months? Armstrong strongly implied at the time that he was reorganizing sales to get the formula right for AOL’s next phase. At the time of the Levick ouster, Armstrong defended installing an ex Ad.com executive (given AOL’s Platform-A history) comparing Brody to “a general manager.”
It could be that Norton is the traditional brand-oriented sales guy AOL needed to complement Brody? Turns out Norton’s previous job was at Google. But prior to that role Norton logged stints at TV and radio stations, and even in brand marketing at Miller Brewing Company. No matter what, Norton has what’s probably an underrated asset of AOL’s: a large, experienced sales team with relationships at top brands. It’s not something to be discounted, even in this seeming age of automation.
More in Media

Amid ban uncertainty, TikTok’s role in brands’ social presences has decreased
Even if TikTok finds a path forward in the U.S., brands and agencies that were previously focused on the platform have learned that this approach is vulnerable to the whims of platforms and regulators.

Digiday+ Research: Subscriptions and events gain steam among publishers’ most significant sources of revenue
Direct-sold ads continue to be the dominant source of publishers’ revenue as we move out of the first quarter. But other revenue sources are gaining in importance, particularly subscriptions and events.

Media Briefing: Apple News ad monetization still ‘abysmal’ for some
Publishers still can’t make meaningful ad revenue from Apple News despite its push to sell more ad inventory.