
It might seem like everybody’s online. Not so. According to a study released yesterday by the Pew Internet and American Life Project, there’s still about 20 percent of American adults don’t use the Internet. Ever. Unsurprisingly, those skipping the Web are among the lower income rungs. The study cites adults with less than a high school education, households with less than $30,000 per year income, senior citizens and those who took the survey in Spanish rather than English as the key groups who don’t use the Internet. The study also says that these groups believe the Internet is not relevant to their lives, but also that they have limited understanding about technology.
The good news is these same audiences are more likely to use smartphones. According to the study, young adults, minorities, those with no college experience and those from lower income homes are more likely than others to use their smartphone as their direct connection to the Internet, brands are sure to make note.
Click here to read the Pew Report.
More in Media

How creators are using generative AI in podcasts, videos and newsletters — and what advertisers think about it
Here’s a look at how some creators are leveraging generative AI to create video, audio and written content — and whether or not that’s a turn-off for advertisers.

Buzzfeed, News Corp and New York Times push back on tariff fears in earnings calls
Publishing execs pushed back on tariff and macroeconomic climate fears in Q1 2025 earnings calls, expressing confidence that their businesses would grow this year.

Digiday+ Research: Publishers’ subscription revenue is up this year, and they’ll focus on growing it even further
Subscriptions is one area where publishers are seeing more revenue, and, in turn, ramping up their plans to strengthen that part of their business in the coming months.