If you’re playing buzzword bingo, be sure to keep an eye out for “big data.” Here are my tops reads for this week:
How Big Data Became So Big
Many CMOs and other high-level marketing executives are afraid of big data. The opportunities, however, outweigh the challenges. Data can help improve decision-making, according to the New York Times, which can only be a good thing in corporate environments where it’s too often the loudest voice in the room (and biggest title) that carries the day.
Behind The Brand: Citi’s Digital-Marketing Game Plan
In this article, Forbes talks about how Citi’s shift in marketing strategy is helping it build better relationships with consumers. The point: Marketers that aren’t using big data to guide their marketing will be left behind in a couple of years.
Why Customer Experience Is The Only Thing That Matters
Continuing on this theme of big data and the effect it has on brands, Fast Company talks about customer experience. Big data could help guide the customer experience, in terms of features and functionality that customers prefer. At the end of the day, it’s not how many Facebook fans you have or how funny your television spots are. A good experience is what’s going to seal the deal and get you a sale.
Facebook tests another mobile ad format
Although this story by Internet Retailer discusses only Facebook, it is evidence of a bigger issue going on in the industry: The mobile revenue gap is a big challenge. Publishers are grappling with figuring out a way to monetize mobile, just like Facebook. With some publishers now claiming that almost 20 percent of their site traffic is coming from mobile, now’s the time to figure out how to monetize. Because when we get to 50 percent of total site traffic coming from mobile, that’s when the publishing industry is really in trouble.
Google, Isis put aside competition in mobile payments to drive adoption
As Mobile Commerce Daily reports, everyone initially thought that NFC would dominate mobile payments. But the technology is taking way too long to catch on, and other payment options, like Square, are being accepted by both merchants and consumers.
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Meta AI rolls out several enhancements across apps and websites with its newest Llama 3
Meta AI, which first debuted in September, also got a number of updates including ways to search for real-time information through integrations with Google and Bing.
Walmart rolls out a self-serve, supplier-driven insights connector
The retail giant paired its insights unit Luminate with Walmart Connect to help suppliers optimize for customer consumption, just in time for the holidays, explained the company’s CRO Seth Dallaire.
Research Briefing: BuzzFeed pivots business to AI media and tech as publishers increase use of AI
In this week’s Digiday+ Research Briefing, we examine BuzzFeed’s plans to pivot the business to an AI-driven tech and media company, how marketers’ use of X and ad spending has dropped dramatically, and how agency executives are fed up with Meta’s ad platform bugs and overcharges, as seen in recent data from Digiday+ Research.