Poll: Did the US Airways porno tweeter deserve to be fired?
US Airways has surprised many by deciding not to fire the social media manager responsible for the infamous pornographic tweet sent on Monday.
On one hand, mistakes happen, especially when you’re scrambling to respond to a bevy of tweets from angry customers. If brands were to fire their social media managers every time they tweeted a typo or incorrect link or photo, the unemployment rate for millennials would be even higher than it is today. And, if US Airways ascribes to the “any press is good press” axiom, then it had a wildly successful Monday.
Why that @USAirways employee wasn’t fired, in one chart pic.twitter.com/5gcP74wL5P
— Neetzan Zimmerman (@neetzan) April 15, 2014
On the other hand, accidentally tweeting a closeup of a naked woman using a toy plane as a sex toy isn’t exactly an everyday error. And US Airways has come up with a pretty fishy explanation of how the tweet happened. According to its version of events, the porno pic was tweeted as the social media employee was sent “in an attempt to flag the tweet as inappropriate.” This doesn’t make a lot of sense to most people familiar with how Twitter works.
I’m super confused about the us airways explanation of what happened yesterday.
— Alejandra Owens (@frijolita) April 15, 2014
US Airways certainly seems chastened by the experience. It hasn’t tweeted at all since yesterday afternoon, directly after apologizing for its unfortunate tweet.
We decided this debate would be best settled by the social media marketing community itself. Please cast your vote below. The future of social media employment best practices depends on it.
Gaming industry execs chime in on changing consumer habits and the the rise of AI in Q1 2023
The gaming industry's ascendance was checked in the first quarter of 2023, as brands and consumers decreased their spending in the sector in anticipation of a mounting recession.
Brand, agency execs speak out on Google’s latest cookie-killing plan and cookieless identifier challenges
During the Digiday Programmatic Marketing Summit, brand and agency executives weighed in on the present and future of the third-party cookie and cookieless identifiers.
Inside NHL’s content strategy ahead of the Stanley Cup Finals
The NHL is offering live and on demand content on YouTube and across social media platforms such as TikTok, Instagram and Twitter.
SponsoredHow enterprise-grade CDPs are enhancing data processes and improving customer experiences
Produced in partnership with Marketecture The following article highlights an interview between Martin Kihn, Salesforce’s senior vice president of Marketing Cloud, and Ari Paparo, founder and CEO of Marketecture Media. Register to watch more of the discussion and learn how brands are making the most of enterprise-grade CDP technologies. As brands expand across channels and […]
‘We need an ad exchange for identity’: Overheard at the Digiday Programmatic Marketing Summit
Brand and agency executives discussed the state of cookieless identifiers, ad tech firms attempting to become one-stop shops and the extent to which ads should and shouldn’t be personalized.
Five years in, the GDPR has had a double-edged impact on the ad market
When it launched in 2018 the GDPR was hailed as a privacy superhero of sorts. It set the rules for how companies handle personal data, making sure they couldn’t just grab it without someone’s permission.