Only eight seats remain

for the Digiday Programmatic Marketing Summit, May 6-8 in Palm Springs.

SECURE YOUR SEAT

OpenTable battles just-reservations rep

OpenTable wants to be about more than open tables.

The restaurant reservations system has unveiled a website refresh, a rebrand and a new pitch to restaurants and diners alike: we have more than reservations.

New logo
New logo

The Priceline-owned company is hoping to stave off impending competition from companies like BookaTable and Yelp-owned SeatMe and hold on to its dominant position in the U.S. by pitching itself as a one-stop shop for reservations, reviews and on the restaurant side, data about diners.

Old log
Old logo

The result is a rebrand that includes a new marque. What previously was a group of circles — three in the company’s old brand color, a washed-out green and one red — is now one large red circle with a smaller one next to it. The design “reflects brand values like openness, reliability and modern timelessness,” the company said in a statement. The brand also went from a decidedly pragmatic tagline, “Make restaurant reservations the easy way,” to one that indicates its new mission: “The table is just the start.”

OpenTable currently has about 23.4 percent market share, according to Datanyze, with Sabre Hospitality’s SynXis — a B2B solution for hotel reservations — in the No. 1 spot with 29.8 percent share.

The company has seen a spate of me-too startups begin recently, like Zurvu, an invite-only app that lets restaurants sell reservations, KillerRezzy, that does the same, and Resy, all of which make the act of reserving a restaurant easy. But OpenTable has scale — 32,000 restaurants and 16 million diners per month.

As part of the rebrand, OpenTable has a new campaign, called #100OpenTables, where it will host 100 dinners simultaneously worldwide on April 9. Those dinners will take place at well-known, top-rated restaurants like Eleven Madison Park in New York, Dinner by Heston Blumenthal in London and Bar Tartine in San Francisco. The #100OpenTables campaign will open for business Wednesday — customers can select a city and reservation and share the hashtag via social media.

A website redesign also makes the company pitch itself as more than just a reservation service — guests can now look at pictures of the place and look over notes from the chef. The OpenTable app will also let diners pay and leave — no “bill, please” necessary. The brand also wants to use the data it has on guests and get it to the restaurants: a new Guest Center will let the restaurant access info about the diners.

More in Marketing

YouTube is turning audio into an ad product — SiriusXM is selling it

The streaming giant has exclusively partnered with SiriusXM Media to sell YouTube’s “audio-first” inventory in the U.S.

Retailers offer fuel perks as consumers look for relief from $4 gas amid U.S.-Iran war

As gas prices climb, companies are rolling out limited-time fuel perks to attract cost-conscious shoppers, boost foot traffic and provide some relief at the pump.

NHL looks to TikTok to capitalize on Heated Rivalry and Olympics as it grows beyond U.S. and Canada

The league is leveraging a successful TikTok operation to expand presence in Europe, recruit casual fans and pump up the value of its media rights.