12 SPOTS LEFT:

Join us at the Digiday Publishing Summit from March 24-26 in Vail

VIEW EVENT

KitKat, Oreo Do Real-Time Twitter Banter

Since its Super Bowl blackout success, Oreo has really been pushing ahead of the pack when it comes to real-time marketing. This time it owes credit to KitKat though.

Someone at KitKat did a good job paying attention to its Twitter account, because the brand took it upon itself to respond to chocolate lover @LauraEllen’s tweet:

In response to this tweet, KitKat challenged Oreo to a game of Tic-Tac-Toe for @LauraEllen’s affection—a cute, playful move that not only responded to a fan but also engaged another brand.

Oreo rose to the challenge and responded with its own visual tweet of a bitten KitKat on the Tic-Tac-Toe board along with cheeky hashtag #GiveOreoABreak.


The cookie brand is getting really good at creating fun, quick responses to events and online conversations. Good job all around to both brands for taking the initiative and acting quickly to create a playful, visual Twitter interaction.

Brands are starting to realize that they can help each other. In a way, it makes sense to communicate not just with customers but other brands. AMC and Oreo got into a funny battle on Twitter before, Taco Bell and Old Spice exchanged Twitter jabs and so did Orbitz and Priceline. It’s all in good fun and it’s fun for people to see brands be playful and more human on Twitter.

Image via Shutterstock

https://digiday.com/?p=34862

More in Marketing

Streaming TV ad rates are falling and Amazon’s the anchor

Whether that holds for the rest of the year is anyone’s guess, but Amazon’s impact on ad pricing is already undeniable.

The Rundown: Why changing search habits matter for advertisers

Shifting search habits have put a dent in Google’s market dominance. It’s not the only company affected, though.

Snapchat’s SMB bet is paying off — but can it keep up the momentum?

Digiday caught up with Snap executive Sid Malhotra to get the lowdown on how important SMBs are to Snapchat’s overall ad revenue stream, what the platform can offer advertisers that its platform peers can’t, and what prevented advertisers from giving the company a proper chance — until now.