for the Digiday Programmatic Marketing Summit, May 6-8 in Palm Springs.
The country is still in shock and mourning over last week’s Sandy Hook Elementary School shooting. Some companies and brands opted to send their condolences; others chose the sensible route of just staying quiet.
You would think by now that brands would understand how social media works and that brand would understand a certain necessary level of human decency and respect in the wake of disasters and tragedies. But no. Apparently these are things that some brands still need to work on.
Here are some examples embarrassing, distasteful and completely inappropriate brand responses to the Sandy Hook massacre.
Mutual of Omaha: Probably not the best time to be reminding people about purchasing life insurance for their families. 
(Image via @ianfitzpatrick)
Kmart: Hopefully this was a dumb copy and paste error and a lack of proof reading. Either way it’s bad and another reason why brands should just keep quiet and let people mourn in peace. 
(Image via @blagica)
NRA: It’s one thing to be respectfully quiet and it’s another to shut down your social media presence in order to hide. The usually vocal NRA has gone cowardly silent on social media in the wake of the Sandy Hook shooting. It has taken down its Facebook page and the last tweet on it’s Twitter account on Dec. 14 was about its holiday giveaway. 
(Image via @nra)
More in Marketing
Why Coca-Cola has made World Cup TV ads one part of its sports marketing play
The new Powerade World Cup 2026 campaign takes a 360 approach across social, digital, and traditional TV advertising to maximize impact.
Future of Marketing Briefing: In the age of AI, taste is the new competitive advantage
in a world where the tools are everywhere and the output is indistinguishable, taste is the last thing that actually compounds.
Nike’s Boston Marathon billboard chiding walkers inspires new Asics and Ecco campaigns
After Nike removed a controversial Boston Marathon sign late last week, Asics and Ecco responded with messaging focused on inclusivity and everyday movement.