Digiday Publishing Summit

Connect with execs from Axios, The New York Times, Paramount and more.

VIEW PASSES

Bad Brand Social Responses to Sandy Hook Tragedy

The country is still in shock and mourning over last week’s Sandy Hook Elementary School shooting. Some companies and brands opted to send their condolences; others chose the sensible route of just staying quiet.

You would think by now that brands would understand how social media works and that brand would understand a certain necessary level of human decency and respect in the wake of disasters and tragedies. But no. Apparently these are things that some brands still need to work on.

Here are some examples embarrassing, distasteful and completely inappropriate brand responses to the Sandy Hook massacre.

Mutual of Omaha: Probably not the best time to be reminding people about purchasing life insurance for their families.  (Image via @ianfitzpatrick)

Kmart: Hopefully this was a dumb copy and paste error and a lack of proof reading. Either way it’s bad and another reason why brands should just keep quiet and let people mourn in peace. 

(Image via @blagica)

NRA: It’s one thing to be respectfully quiet and it’s another to shut down your social media presence in order to hide. The usually vocal NRA has gone cowardly silent on social media in the wake of the Sandy Hook shooting. It has taken down its Facebook page and the last tweet on it’s Twitter account on Dec. 14 was about its holiday giveaway. 

(Image via @nra)

More in Marketing

To manage 300,000 creators, Unilever automates everything but the relationship

Unilever is using AI to vet creators and automate workflows as it scales a 300,000-creator network without handing over creative decisions.

Nike versus Adidas: Who’s spending more in race to claim the World Cup crown?

With the World Cup at the midway point, ad spend estimates show the apparel rivals taking opposite tacks in their media approaches.

Platforms’ AI dilemma: scale without sameness

Using AI to create content risks a lot of it looking the same. But the platforms agree creativity will always come from humans.