Join us Dec. 1-3 in Nashville for the Digiday Programmatic Marketing Summit
The country is still in shock and mourning over last week’s Sandy Hook Elementary School shooting. Some companies and brands opted to send their condolences; others chose the sensible route of just staying quiet.
You would think by now that brands would understand how social media works and that brand would understand a certain necessary level of human decency and respect in the wake of disasters and tragedies. But no. Apparently these are things that some brands still need to work on.
Here are some examples embarrassing, distasteful and completely inappropriate brand responses to the Sandy Hook massacre.
Mutual of Omaha: Probably not the best time to be reminding people about purchasing life insurance for their families.
(Image via @ianfitzpatrick)
Kmart: Hopefully this was a dumb copy and paste error and a lack of proof reading. Either way it’s bad and another reason why brands should just keep quiet and let people mourn in peace. 
(Image via @blagica)
NRA: It’s one thing to be respectfully quiet and it’s another to shut down your social media presence in order to hide. The usually vocal NRA has gone cowardly silent on social media in the wake of the Sandy Hook shooting. It has taken down its Facebook page and the last tweet on it’s Twitter account on Dec. 14 was about its holiday giveaway. 
(Image via @nra)
More in Marketing
Ruggable’s new ad spend strategy shifts focus to ShopMy creators
Ruggable is shaking up its marketing stack, pulling dollars our of Meta and into ShopMy creators ahead of a potential IPO.
Future of Marketing Briefing: The holdcos long, awkward courtship of the C-suite
What holdcos risk when they go over the CMO’s head.
Brands turn to content series and Jimi Hendrix to improve AI search performance
Guitar brand Fender and amp-maker Marshall both recently launched content series aimed, in part, at improving their visibility in AI search answers. It’s part of a greater pattern.