Digiday Publishing Summit: Prices rise Aug. 5

Hear from execs at The New York Times, Thomson Reuters, Trusted Media Brands and many others

SECURE YOUR SEAT

Blue dot backlash: Twitter Moment’s pesky notification is making people see red

It didn’t take long before people started to complain about Twitter Moments.

Last week, Twitter rolled out its new, human-curated feature that picks trending events and packs them into a nicely formatted stream full of tweets, pictures, GIFs and videos in an attempt to tame the chaos. To make people actually notice the Moments tab, Twitter highlighted it with the familiar blue dot that’s used to highlight a new notification.

And that’s driving some people crazy.

Slate’s Jordan Weissmann encapsulated the anger that many Twitter users were feeling in a piece posted Friday, writing that “Twitter is attempting to take advantage of the quick-twitch psychological response it has so effectively wired into its users thanks to mentions.”

Seeing the blue dot, he says, “triggers a Pavlovian response, sort of the same way hearing ‘you’ve got mail’ did back when we were all logging on to AOL with 56K modems.” So, he requests Twitter for an option that turns the blue dot off.

It’s not just Weissmann, either. Searching for “blue dot” on — where else? — Twitter shows that it’s making people turn red.

Despite the undercurrent of negativity surrounding the “blue dot,” data from Brandwatch actually shows that people are receptive toward Twitter Moments. According to data from Brandwatch, 61 percent of the roughly 34,000 tweets mentioning the feature have been positive.

Perhaps it was a coincidence or not, but the day where the sentiment trended the most negatively was on Oct. 9, the day the Slate piece of was published. “The elapse of four days show, perhaps, a more thoughtful reaction,” Kellan Terry, a Brandwatch analyst told Digiday.

As for the dreaded blue dot, sentiment was (obviously) negative but in a “minuscule amount.”

Twitter didn’t respond to our request for comment regarding if it’s going to change it.

Images via Shutterstock.

https://digiday.com/?p=140041

More in Marketing

Here’s what media buyers say they need to accelerate ad spend on Netflix

The streamer’s ad business is growing. But roadblocks could prevent it realizing revenue potential.

Inside Unilever’s AI beauty marketing assembly line — and its implications for agencies

The CPG giant has created an AI-augmented in-house production system. Could it be a template for others?

Procter & Gamble welcomes new CEO, anticipates reduction in staff in the face of an uncertain economy

The conglomerate’s forecast remains modest as uncertain tariffs and consumer sentiment threaten sales growth in the U.S.