WTF is ‘digital debt’ and can AI help fix it?

The lead image shows an illustration of a person spinning plates in front of a computer.

This article was first published on Digiday sibling WorkLife

Ever have those days when you feel like you’ve worked non-stop but by the end of the day feel only a sense of dissatisfaction and weary frustration? Like, you haven’t actually achieved anything?

You’re not alone. And guess what, there’s now a new term for it: digital debt.

Modern workers are being buried under a mountain of ever-increasing digital communications. Whether it’s in the form of emails, chat platforms, video meetings or other digital notifications – the sheer volume of digital information and communications we’re required to consume and respond to on a daily basis, is becoming overwhelming.

It’s putting workers in “digital debt” — where the constant need to coordinate and communicate at work is taking time away from deep thinking, creating and actually working, according to a new report from Microsoft.

While desk workers have long been slammed with overloaded inboxes, the pandemic and hybrid working arrangements are highlighting how communicating too much can harm productivity and hinder employees’ abilities to do their jobs effectively. 

To read the full story click here

https://digiday.com/?p=504190

More in Media

Media Briefing: Publishers say a cookie-less future remains murky, overheard at the Digiday Publishing Summit

Publishers who attended the Digiday Publishing Summit opened up about their top challenges, concerns and curiosities during closed-door, anonymous town hall meetings.

Why Warner Bros. Discovery is leaning harder into YouTube and Threads to monetize and engage social audiences

WBD is seeing ad revenue growth from its YouTube channels and engagement on Threads surpass performance on X.

Amazon reveals updated smart devices and software powered by Alexa LLM

Powering all of Amazon’s hardware is an updated large language model, that could help connected devices actually be smarter.