Digiday Publishing Summit:

Hear from execs at The New York Times, Thomson Reuters, Trusted Media Brands and many others

SECURE YOUR SEAT

Westfield’s new World Trade Center mall puts in-store tech center stage

With today’s opening of Westfield World Trade Center in lower Manhattan, the shopping mall is showing signs of new life.

The $1.4 billion, 365,000-square-foot retail center has been under development since 2007, six years after the original Mall at the World Trade Center was destroyed on September 11, 2001. The new mall is home to a long list of retailers, including Apple, Bose, Dior, Kit and Ace, Kate Spade, Stuart Weitzman, Cole Haan, Under Armour, John Varvatos and Sephora.

To read the rest of this story, please visit Glossy.

More in Marketing

Tariff-hit brands cut back on customer service reps and turn to AI chatbots to cut costs

Some brands, particularly small businesses, are laying off customer service agents or scaling back outsourced call center contracts in favor of AI chatbots.

Meta’s Superintelligence Labs is already becoming part of the pitch to marketers

The details vary but the overarching message is consistent: Meta’s reps are charged with bringing Zuckerberg’s latest vision to life.

As AI alters cost of creative, indie agencies review how they charge clients

Indies are weighing up the pros and cons of output-based pricing as gen AI usage alters the cost of creative.