The luxury brands that win on social media

For some legacy luxury brands, a social media account can seem so…gauche. But that mindset is starting to feel old-school as the ones that have embraced social are winning big. Louis Vuitton, Balmain and Burberry are three that have proven you can still be a high-end brand while owning it on Snapchat. Balmain has its 30-year-old creative director and Kardashian darling Olivier Rousteing to thank for its social buzz (the designer has 2 million Instagram followers), while Louis Vuitton brings its fashion events to life on Snapchat.

The real standout, though, is Burberry. The British fashion house earned the title of top digital fashion brand by L2 by embracing the same social channels its customers do. Its story is one all brands should pay attention to.

More in Marketing

The anatomy of an agency chief client officer

Several major agencies have moved to appoint chief client officers to their top cohorts lately.

How marketers rank this year’s generative AI image, video tools

Digiday’s 2025 agency generative AI report card explores the winners and losers of the generative AI landscape.

In memoriam: Brands we lost in 2025

Digiday Media staff rounded up some of the most notable brand names we lost in 2025, like Joann and Rite Aid.