Following BuzzFeed article, Asos’s care team is responding to customers on Twitter

The wide-ranging extent of fast fashion’s damaging ecosystem becomes clearer with each new headline it makes.

This time, it’s British retailer Asos coming under fire for the poor treatment of employees at its distribution center in South Yorkshire, England, following an investigative piece published Thursday by BuzzFeed News. And now Asos is frantically conducting damage control online, where it faces a firestorm of criticism.

To read the rest of this story, please visit Glossy.

https://digiday.com/?p=201204

More in Marketing

Omnicom is consolidating B2B shop Doremus+Co with Merkley and Partners

The move is part of ongoing consolidation throughout agencies and holding companies as holding companies look for ways to drive efficiencies and boost revenue.

After keeping them at arm’s length, sports brands are opening the door to creators

The PGA and soccer club Juventus are taking a more progressive approach to creator-based marketing.

Car brands from BMW to Volkswagen lean into in-car gaming

The long-term potential for in-car gaming extends far beyond the relatively brief moments in which drivers are charging or filling their cars. As more vehicles become fully autonomous, drivers’ eyeballs no longer have to be focused on the road, turning them into a potential target for advertisers.