Only a few spots left to join us for the Digiday Publishing Summit

Join us Sept. 14-16 in Miami to connect with top publishing leaders

SECURE YOUR SEAT

Your Social Questions Answered!

Yesterday, Gemma Craven, evp and New York group director of Social@Ogilvy and a member of the Digiday Sammy Awards judging panel, answered your questions during a live Q&A via Twitter.

Craven, who leads Ogilvy’s team of social media and word-of-mouth experts, answered questions about innovation in BRIC countries, the role of big brands versus startups in social and more. Read an excerpt from our conversation below.

On where innovation is coming from:

On brands as innovators:

On social as a product launch tool:

On avoiding social media nightmares:

On the relationship between brands and startups:

On Sammy Award entrants:

More in Marketing

Creators are moving into brands’ AI search playbooks

As brands race to show up in AI-generated answers, creators are becoming part of the strategy.

Target plans to lower prices after receiving almost $1 billion in tariff refunds

Tariff refunds were a massive tailwind for Target last quarter that could help it continue to lower prices.

OpenAI’s ads business hits Europe at the six month mark

OpenAI will begin serving ads to people using ChatGPT across 31 European markets beginning August 24.