Infographic: How marketers fare with personalization

In the personalized marketing era, consumers want brands to tailor messages to them. The thing is, brands are having a rough go at it.

According to a recent survey of 100 Digiday readers, more than half (53 percent) reported that they either “always” or “often” struggle to personalize messages at scale.

Follow the link to learn more about the technologies and terminology that help marketers personalize their dialogue with customers.

neustar_inforgr_140611_r3 (1)

Image via Shutterstock

More from Digiday

Kroger’s AI shopping assistant has ads at launch

Kroger has made advertising part of its AI shopping assistant, following the implementation of advertising features on competitors’ chatbots.

Why brands like Gap Inc. and Staples are inviting their employees to be creators

Companies are scrambling for creators. Turns out they already employ them.

OpenAI brings product carousels to ChatGPT ads

It builds on OpenAI’s product feed campaigns, bringing a Google Shopping-style carousel format to ChatGPT ahead of the Q4 holiday period.