Only ten seats remaining

Secure your place at the Digiday Media Buying Summit in Nashville, March 2-4

REGISTER

Why a Brand is a Lagging Indicator of Internal Culture

Zappos CEO Tony Hsieh believes many companies miss the boat when it comes to building their brands. They tend to focus on what they want people to believe about their company. The better approach, Hsieh told DIGIDAY at the South by Southwest Interactive this week, is to focus internally. A brand is a “lagging indicator” of a company’s culture, he said. That lag is getting shorter than ever thanks to social media, Hsieh added.

More in Media

Media Briefing: Publishers explore selling AI visibility know-how to brands

Publishers are seeing an opportunity to sell their AI citation playbooks as a product to brand clients, to monetize their GEO insights.

The header image features an illustration with a dollar bill that has the Snapchat logo in the center.

Creators eye Snapchat as a reliable income alternative to TikTok and YouTube

Figuring out the Snapchat formula has been very lucrative for creators looking for more consistent revenue on a less-saturated platform.

A subscribe button surrounded by lush green and red tropical plants, symbolizing how publishers cultivate and grow loyalty among their subscribers

In Graphic Detail: Subscriptions are rising at big news publishers – even as traffic shrinks

Publishers are raising prices, pushing bundles and prioritizing retention to make subscriptions a steady business amid volatile traffic.