Social Media for the Enterprise

Charlene Li, founder of Altimeter Group, writes in her blog that more than 50 percent of all adults visit social media sites like Facebook at least once a month. However, a lot of business leaders aren’t grasping the value that social networking technology can bring inside their organizations.

Most companies approach enterprise social networks as a technology deployment and fail to understand that the new relationships created by enterprise social networks are the source for value creation. Yesteryear, internal technology departments could force software on business units, but in today’s consumerized world, business units can adopt enterprise software, often without IT ever knowing. As a result, a new approach is required that focuses on four key ways that relationships create value through enterprise social networks.

Click here to read the full blog post. Follow Li on Twitter @charleneli.


More in Marketing

Pandora is betting on AI agents to scale service and emotional selling during the peak holiday season

Pandora is using AI agents to scale customer service and replicate emotional in-store selling online, just as peak season puts pressure on margins and teams.

Rembrand’s CEO wants to grow virtual ad placements in streaming, and he’s looking elsewhere for models

Omar Tawakol wants to improve advertising within the streaming world, and is working with advertisers and publishers to improve that experience.

Marketers are keen to use generative AI in ad campaigns, but hidden costs lurk

Marketers across the industry want to use AI to cut down on time spent in creative production. It’s not so simple in practice.