Join us Dec. 1-3 in New Orleans for the Digiday Programmatic Marketing Summit
When shopping online for a Kate Spade dress, customers are prompted on the product page to “find their True Fit” below the drop-down list to a pick a size. After answering a few questions — height and weight, the name of a brand that typically fits well — True Fit returns the size that would most likely fit from Kate Spade’s offerings. It also pairs the match with a rating of how well the dress is expected to fit.
Kate Spade has integrated True Fit’s algorithm into its online store since May 2015, and Mary Beech, the brand’s evp and CMO, has said that in the time since, customer return rate has dropped and e-commerce sales have increased, both in the double digits, although the company does not break out specific figures. Beech said that the goal of the integration was to ensure customer confidence online. True Fit’s other retail customers include Nordstrom, Adidas, Topshop and Macy’s. Read the rest of this story at Glossy.co.
More in Marketing
The chance to win the holiday marketing season has already come and gone, per Traackr’s holiday report
The influencer marketing platform tracked the top brands according to VIT, Traackr’s proprietary metric for visibility, impact and trust.
The EU’s Digital Omnibus offers relief for ad tech, but hands more power to Big Tech and AI agents
What it means for GDPR, ad tech and the online media industry as a whole.
Future of Marketing Briefing: Bold call – the legacy influencer agency doesn’t fit the new market
The influencer shops that once drew investor enthusiasm are now ceding ground to tools that promise scale, predictability and a cleaner margin story.