Kraft: Digital advertising has a serious data quality problem

Data is the new oil, the new gold, the new everything in digital advertising. It has become an article of faith that the future path of the industry is paved with ones and zeros. The problem is the current state of how data is used in digital advertising is a mess.

Kraft recently ran a campaign in which it used third-party data to target female consumers. Afterwards, it went back to find out the data overlay was 50 percent accurate. Another campaign was targeting trendy females, and it found that what made a woman “trendy” was she had visited a high-end furniture store site once in the previous six months.

Better off just throwing darts.

“You have to understand when they collected that information, what the consumer did to get put into that classification,” said Bob Rupczynski, vp of media, data and CRM at Kraft Foods, at the Digiday Programmatic Summit on Friday. “There’s just so many problems with the quality and the recency, the supply chain on that data that third-party data has a problem. We’ve got to get to the bottom of it.”

Check out Rupczynski’s thoughts on the industry’s data problems in the two-minute video below.

The full 20-minute video of the interview with Rupczynski is here.

Story image via Shutterstock

More in Marketing

In Graphic Detail: LLMs keep citing YouTube in search results

The videos getting cited reveal how different AI search can be from traditional Google search.

Marketers have bought into microdramas — but a lack of ROI might make them irrelevant

Microdramas are attracting brand dollars and audiences. The harder question is whether the format can translate that attention into meas.

Some marketers see ‘no ceiling’ for beauty brands advertising in sports

By now, many in the beauty space have wised up to just how powerful a tool athletes and sports are for their brands.