Kraft: Digital advertising has a serious data quality problem

Data is the new oil, the new gold, the new everything in digital advertising. It has become an article of faith that the future path of the industry is paved with ones and zeros. The problem is the current state of how data is used in digital advertising is a mess.

Kraft recently ran a campaign in which it used third-party data to target female consumers. Afterwards, it went back to find out the data overlay was 50 percent accurate. Another campaign was targeting trendy females, and it found that what made a woman “trendy” was she had visited a high-end furniture store site once in the previous six months.

Better off just throwing darts.

“You have to understand when they collected that information, what the consumer did to get put into that classification,” said Bob Rupczynski, vp of media, data and CRM at Kraft Foods, at the Digiday Programmatic Summit on Friday. “There’s just so many problems with the quality and the recency, the supply chain on that data that third-party data has a problem. We’ve got to get to the bottom of it.”

Check out Rupczynski’s thoughts on the industry’s data problems in the two-minute video below.

The full 20-minute video of the interview with Rupczynski is here.

Story image via Shutterstock

More in Marketing

How brands shifted marketing and media strategies through year of tariffs

Marketers share how they navigated the maze of tariffs and regulatory changes this year.

Despite the hype, agentic AI isn’t ready to take the brand controls just yet

Despite agentic AI boosting content creation speed, human oversight remains critical due to concerns over hallucination, brand consistency.

Starbucks hires first-of-its-kind marketing role heading up fashion and beauty collabs

Neiv Toledano has joined Starbucks as its senior marketing manager of fashion and beauty.