Most Innovative Product Launched at SXSW

It used to be startups that hogged the spotlight at South by Southwest. Now brands are getting in on the action. David Berkowitz, vp of emerging media and innovation at 360i,  was most impressed by American Express’ AmEx Sync technology, which lets brands and retailers offer special deals that consumers can redeem on Twitter. Berkowitz says this was the most impressive product announced at SXSW because it will change the way we think about social commerce.

“In the year that AKQA’s Rei Inamoto presented a keynote talk on why ad agencies should act more like tech startups, a 162-year-old financial services company acted like a tech startup, and stole the attention away from the thousands of startups represented there.”

Click here to read the entire article.  Follow Berkowitz on Twitter @DBerkowitz.

More in Media

After newsroom cuts, The Washington Post turns to creator-led video deals 

The Washington Post is betting on creator content to open up new revenue and audiences, after newsroom layoffs.

Inside The Daily Mail’s creator-led content playbook

Inside the structure, strategy, and metrics of the Daily Mail’s creator-led content push.

A subscribe button surrounded by lush green and red tropical plants, symbolizing how publishers cultivate and grow loyalty among their subscribers

Media Briefing: Overheard at the Digiday Publishing Summit, March 2026 edition

With no sign of search traffic returning, publishers are doubling down on subscriptions to build direct reader revenue — but it’s not easy.