YASSS, FreshDirect’s latest food delivery app geared toward millennials has #goals.
The FoodKick app, released last month, promises to deliver fresh cooking ingredients, prepared meals and even alcohol to urban-dwelling millennials in as little as an hour, all with a few swipes and clicks. The assisted-living-for-young-people space is crowded, with much of Silicon Valley apparently focused on making the age-old need to secure food as easy as possible.
What’s noteworthy about FoodKick is the lengths it goes to adopt the patois of millennials. In fact, FreshDirect leaned on a focus group of 100 millennials in building the app. Forget your password? No problem, the app responds, “Whoops, can you check your deets again?” In trying to get users to sign up for push notifications, the options are “YASSS” and “Not Now.” There is not a third option for: “Communicate using the standard English language.”
The non-millennial user simply shopping for groceries will be flummoxed. Words like “hanger,” “delish” and #likeaboss are in abundance. Today is billed as #TacoTuesday, so “def don’t forget the guac.” The only delivery areas currently available are Brooklyn and Long Island City, a sliver of Queens that might as well be Brooklyn.
“The voice and tone certainly skews towards millennials,” said Kolodny Johnson, vp of brand marketing and communications at FreshDirect. “There was a conscious design and strategy approach, but we definitely tweaked the language, content and positioning according to their inputs. You have to be hyper-relevant with this generation.”
Of course, one person’s “hyper-relevant” is another’s pandering. The key, according to Lawson Clarke, a creative director at Hill Holiday, is having a brand that itself is young.
“It’s painful if Home Depot started talking like a millennial but FoodKick seems like they’re all in from the get-go,” he said. “It sounds like a fun service packaged in a fun way.”
The same irreverent tone is also visible on the brand’s social channels, be it Instagram, Facebook or Twitter. The brand is especially focusing on Instagram, “given how well it lends itself to visual imagery of food,” but also plans to make a Snapchat debut soon.
“Since we only launched two weeks ago, we’re still taking a slow approach to social,” said Johnson. Which makes it no less on fleek.
More in Marketing
Indie agencies want The Trade Desk and Amazon DSP to acknowledge their buying power with negotiating leverage
Indie agencies say DSP giants block direct seats and fee relief despite spend commitments.
Nearly 30% of holiday budgets expected to be spent by the end of October
Per a new report from Deloitte, 28% of shoppers’ budgets are expected to be exhausted by the end of October.
Apple finally explains its Safari block, and identity companies are in its sights
As Apple spells out its case for blocking identity companies in Safari, its job board shows an ads business with big plans.