The change that Facebook, and all social media, is having on media, isn’t actually fully appreciated by agencies, according to AKQA CEO Tom Bedecarre. That means agencies will need to make hard choices, he told attendees at Digiday Agency in Los Angeles, including the need to sometimes go beyond their core areas of competence and into new services like moderation and social content creation.
“Part of of it is a competitive thing,” he said. “Once all those people are in the door we see it as a competitive threat. They’ll say why don’t we move up the food chain.”
Watch the full interview with Bedecarre in the video below and follow him on Twitter at @tombed. See more videos from the show, including a discussion of digital creativity with Deutsch LA digital group creative director Jerome Austria, at the Digiday Livestream page.
More in Marketing
Pandora is betting on AI agents to scale service and emotional selling during the peak holiday season
Pandora is using AI agents to scale customer service and replicate emotional in-store selling online, just as peak season puts pressure on margins and teams.
Rembrand’s CEO wants to grow virtual ad placements in streaming, and he’s looking elsewhere for models
Omar Tawakol wants to improve advertising within the streaming world, and is working with advertisers and publishers to improve that experience.
Marketers are keen to use generative AI in ad campaigns, but hidden costs lurk
Marketers across the industry want to use AI to cut down on time spent in creative production. It’s not so simple in practice.