Your Social Questions Answered!

Yesterday, Gemma Craven, evp and New York group director of Social@Ogilvy and a member of the Digiday Sammy Awards judging panel, answered your questions during a live Q&A via Twitter.

Craven, who leads Ogilvy’s team of social media and word-of-mouth experts, answered questions about innovation in BRIC countries, the role of big brands versus startups in social and more. Read an excerpt from our conversation below.

On where innovation is coming from:

On brands as innovators:

On social as a product launch tool:

On avoiding social media nightmares:

On the relationship between brands and startups:

On Sammy Award entrants: