Retailers are being challenged by many issues, including the advent of e-commerce, new threats in the age of Amazon and a new type of customer that demands services at the speed of light. Join us at the Digiday Retail Forum, where we’ll not only be discussing how the modern retail brand evolves to meet these challenges head on but also how to implement these changes into your business.

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  • Josh Builder
  • Mariah Chase
  • David Kornberg
  • John McPheters
  • Micky Onvural
  • Maggie Winter

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Thursday, August 23

  • 8:30 a.m.
  • 9:30 a.m.
    Opening Remarks & State of the Industry
  • 9:45 a.m.

    In this opening keynote, hear from a major retail executive on the future of modern retail. We’ll cover the current threats to the retail industry, how e-commerce and retail giants like Amazon will affect retail businesses and what the future of marketing in retail looks like.

  • 10:15 a.m.
    The Future of Retail Distribution

    Technology is fundamentally changing how products get into people’s hands. In this session, hear from a top retailer on how to navigate the rise of e-commerce, both owned and through marketplaces and the future of the brick and mortar space.

  • 10:35 a.m.
    Networking Break
  • 10:50 a.m.
    What's my ROI?

    Retail is one of the most complex industries in the world. A change in customer expectations and financial pressures means that retailers need to be more focused on advanced analytics and data.

  • 11:10 a.m.
    Workshop with Adzerk
  • 11:35 a.m.
    The Store of the Future

    The rise of e-commerce doesn’t necessarily herald the death of in-person experiences. In this session, we’ll discuss how technology will transform the store of the future, looking at advanced technologies to to make the store focused on a brand experience.

  • 11:55 a.m.
    The Amazon Effect

    Amazon is a retailer’s frenemy. In this session, we’ll hear from brands on how to create a successful partnership with Amazon and how to navigate a relationship with this platform.

  • 12:15 p.m.
  • 1:15 p.m.
    Distribution, Modern Marketing and Authenticity Tracks

    Select a track and follow along to more, in-depth discussion regarding distribution, modern marketing, and authenticity.

    1:15 p.m. - Session

    1:35 p.m. - How I Did It

    1:55 p.m. - Session

    2:35 p.m. - How I Did It

  • 3:05 p.m.
    Networking Break
  • 3:25 p.m.
    Tech for the Future

    From voice to AI, retailers need to add seriously futuristic technology to their toolkits in order to succeed. Here’s how to make that happen.

  • 3:45 p.m.
    Workshop with Chatkit
  • 4:05 p.m.
    The Modern Marketer

    Instagram has changed the name of the game. The modern retail marketer is looking beyond heavy discounting and sales to figure out how to drive product buzz. From social media focus groups to new platforms, hear how to create the marketing strategy of the future.

  • 4:25 p.m.
    Closing Keynote
  • 5:00 p.m.
    5 Things We've Learned
  • 5:15 p.m.
    Cocktail Reception


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730 Third Avenue
New York, New York 10017

Situated just steps from Grand Central station, Convene is located in the TIAA Financial Services building between 45th and 46th streets.

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