The year in outrage: What pissed off the Internet in 2015

Strap on the gas mask and button up the flame-retardant suit; the outrage on social media emitted a dangerously high temperature in 2015.

From failed advertising campaigns to discolored feces, it seemed no brand, hashtag or person was safe from controversy. Let’s examine what pissed people off.

Nationwide’s “depressing” Super Bowl commercial
The Super Bowl is a time for fun and food, not death and sadness. Nationwide Insurance spoiled the good times with its pricey — and upsetting! — ad about all the things this young boy will never experience because he’s dead.

Here’s a refresher:

Understandably, there was backlash online.

It even forced the company to issue a statement explaining itself, saying it was meant “to start a conversation, not sell insurance.” Accomplishment achieved.

Starbucks #RaceTogether flops
This is one of those times when the intentions were good, but the execution was off.

Starbucks encouraged employees to write the hashtag on customers’ cups to get them talking about race issues. Turns out, that’s an awkward proposition, especially for busy baristas during the morning rush. The Internet didn’t react kindly either.

Acknowledging that “there has been criticism” surrounding the initiative, Starbucks ended it a few days after it began.

Bud Light’s rapey “Up For Whatever” tagline
In April, Bud Light practiced the “write drunk, edit sober” methodology, except that it forgot to do the last part. It printed the tagline “The perfect beer for removing ‘no’ from your vocabulary for the night #UpForWhatever” on bottles, igniting a wave of criticism online from people saying it promotes rape culture.

Bud Light apologized, admitting the “message missed the mark.”

Spotify’s sudden logo change
It was one of those changes that you couldn’t quite tell what was off, but you knew something. Spotify garnered attention in June for sneakily changing the color of its logo from green to another shade of green, setting off a flurry of confused tweets:

Spotify said the change was needed to add “a little more pop” to its rebranding, and somehow the world didn’t fly off its axis.

The Fat Jew’s reckoning 
The Fat Jew, the nom de Internet of Josh Ostrovsky, had parlayed his Instagram account based on stolen jokes and memes into a a full-fledged entertainment career. In 2015, though, he saw his shady past finally catch up to him. A writer called Ostrovsky out on the day he was signed by a major talent agency for jacking jokes from her.

She was angry that he’s making a lot of money off content he didn’t create: “This man makes nothing, contributes nothing, originates nothing, he is a leech, he is a virus, he is what is wrong with the world.”

Others chimed in:

While he didn’t lose any sponsorship money, his reputation did take a hit.

Jessica Alba’s sunscreen scam
Hell hath no fury like an angry mother. In the heat of the summer, customers of Alba’s Honest Company discovered that her brand’s sunscreen wasn’t working. “This was NOT a user error, this is a product fail,” one mother charged on her Facebook account, putting the company in defensive mode over the effectiveness of the sunscreen.

An investigation found that the company drastically reduced the product’s zinc, thus diminishing its effectiveness. Despite that, it put out a statement saying it stands “behind the safety and efficacy of this product.” Just don’t tell anyone who used it.

Twitter’s Blue Dot backlash
For people to use something new, they have to notice it. In October, Twitter launched Moments, its curated content tab, and added a blue dot next to its icon. The problem? People were accustomed to seeing a blue dot when there was new activity around their feed — so they felt as if they were being tricked into tapping on the Moments tab. They were unamused.

Twitter dropped the dot a few weeks after but reignited the anger when it swapped the Moments tab with Notifications. Oy gevalt.

Starbucks “Red Cups” controversy
Stirred up. Brewed. Frothed. Whatever trite pun you want to call it, Starbucks was steamed (that’s a good one) about a mindbogglingly stupid nontroversy that started on Facebook by a popular Christian evangelist complaining that its holiday red cups weren’t Christmas enough. Or something.

“Do you realize that Starbucks wanted to take Christ and Christmas off of their brand new cups? That’s why they’re just plain red,” he said. First, there was the outrage perpetuated by him, then the outrage against the outrage, then the think pieces about the outrage, then the made-up outrage about Dunkin’ Donuts holiday cups, which were not, in fact, a retaliation.

The way this unfurled perfectly encapsulated all of 2015’s outrage cycle in one.

https://digiday.com/?p=152405

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