Tanaya Macheel

Why fintech startups love advertising on the New York City subway

Cheatsheet: What you need to know about mobile payments in China

Inside the development of Erica, Bank of America’s AI-powered bot

‘They need new blood’: Wells Fargo is in another reputational crisis

Confessions of a finance PR: Finance companies are led by people who aren’t tech savvy and will never be

How much of a threat to finance is a ‘Bank of Amazon’?

More than a cash dispenser: How banks are rethinking the ATM

‘Design is a competitive advantage’: How three banks are integrating design into customer experience

‘A new customer segment’: Inside Western Union’s refugee assistance program

How TD uses voice to bring a retail experience to digital banking

What to know about Prime Reload, Amazon’s latest rewards program

The retailpocalypse: Bank branches are closing in droves

What banks can learn from Amazon