Facebook has quietly altered its ad policy to allow brands to show ads more frequently to those who don’t already follow the brand.
Brands are now able to hit users with the same news feed ad twice in a given day, whereas previously brands were only able to do so once per day. Similarly, the number of news feed ads brands can serve users they are not connected to — users who have not liked that brand’s Facebook page — has risen to two daily from one. The number of news feed ads brands can serve to their page followers will remain at four, and the total number of ads a Facebook user can see in a given day will also not increase.
Facebook announced the changes in an email it sent to agencies this month.
While the change affords brands greater frequency for their Facebook ads, it also creates a risk of Facebook users becoming annoyed with brands and, correspondingly, Facebook itself.
“These changes raise the stakes,” OMD’s chief digital officer Ben Winkler told Digiday. “Advertisers who send out high-quality, relevant messages will benefit. Those who don’t, will do so at their own peril. People like great content, regardless of the source. But they have zero tolerance for one bad ad, let alone two.”
Jeff Semones, president at M80, said the move is just the latest sign that social media advertising is no longer, in fact, social. The old-school view of social media, he said, was that it would be digitized word-of-mouth marketing: brands would inspire customers, and those customers would in turn speak favorably about the brand on social media. The modern view of social is that it’s an advertising medium like any other.
“We tell our clients to think of Facebook less like a social network, and more like an advertising network,” Semones added.
Facebook’s transformation from a platform for well-crafted creative to merely a platform with reach has been a constant refrain during weeks, especially among attendees at Digiday’s inaugural Platform Summit last week.
“Facebook is now a place to drive reach to your content-marketing programs and less a place to be the center of your architecture,” 360i chairman Bryan Wiener said on Thursday.
Nestle digital manager Emily Cloud said on Thursday that the company has even begun repurposing images posted to Facebook for Pinterest.
And in late July, Sean Ryan, JCPenney’s director of social and mobile marketing, likened Facebook ads to “display ads on steroids.”
Enthusiasm for Facebook has not waned in light of these changes, however. And Winkler thinks that consumers’ may have a greater tolerance for repeat ads than some perceive.
“As long as Facebook continues to improve their product and their ad-targeting, that level may be higher than you think,” he said.
More in Media
Publishers revamp their newsletter offerings to engage audiences amid threat of AI and declining referral traffic
Publishers like Axios, Eater, the Guardian, theSkimm and Snopes are either growing or revamping their newsletter offerings to engage audiences as a wave of generative AI advancements increases the need for original content and referral traffic declines push publishers to find alternative ways to reach readers.
The Guardian US is starting its pursuit of political ad dollars
The Guardian US is entering the race for political ad dollars.
How much is Possible’s future in Michael Kassan’s hands?
Some people in the know at Possible said they see the conference taking a bite out of Cannes’ attendance, most acutely by U.S.-based marketers who could save money by staying on this side of the Atlantic.