Chick-fil-A’s campaign asking people to ditch their phones gets favorable response

Chick-fil-A is doing the unthinkable and telling people to put down their phones.

The crispy chicken chain is installing “Cell Phone Coop” plastic boxes on tables in 150 of its stores, encouraging people to put down their phones and actually talk to each other. In exchange, Chick-fil-A is offering free ice cream to those that can go tech-free for the duration.

The promotion launched last month and the company said it’s being expanded to hundreds of more stores based on the positive reception.

Brad Williams, the Chick-fil-A store operator that came up with the idea, told ABC News that the no-cellphone zones are encouraging more “conversation and chatter” within his stores across the south. “It’s hard to sit with your family and not do the challenge now,” he said.

Online, the promotion has also been received favorably with people tweeting pictures of the boxes. It’s also a much-needed social media success story for the company, which has been battered over the past few years for its conservative leanings.

Chick-fil-A isn’t the first brand to think of asking people to ditch their phones. Verizon suggested the idea to its customers last Thanksgiving. Applebee’s mulled a similar idea two years ago but scrapped it.

https://digiday.com/?p=164693

More in Marketing

The case for and against organic social

Digiday has delved into the debate, weighing the arguments for and against marketers relying on organic social.

Inside Google’s latest move to postpone the cookie apocalypse

Despite Google’s (most recent) assurances that it would stick to its (newest) game plan, there has been a lot going on as of late.

While Biden signs the TikTok bill, marketers still aren’t panicking

No one seems convinced (yet) that an outright ban will happen anytime soon.